BUS322 – ORGANISATIONAL BEHAVIOUR (Nov 2018)

NATIONAL OPEN UNIVERSITY OF NIGERIA

PLOT 91, CADASTRAL ZONE, NNAMDI AZIKIWE EXPRESS WAY, JABI-ABUJA

FACULTY OF MANAGEMENT SCIENCES

DEPARTMENT OF ADMINISTRATION

NOVEMBER 2018 EXAMINATION

COURSE CODE: BUS322                                                              CREDIT UNIT: 3

COURSE TITLE: ORGANISATIONAL BEHAVIOUR

INSTRUCTION:      1. Indicate your Matriculation Number clearly

2. Attempt question one (1) and any other three (3) questions; four questions in all
3. Question one (1) is compulsory and carries 25 marks, while the other questions carry 15 marks each.
4. Present all your points in a coherent and orderly Manner

TIME ALLOWED: 2 Hours

 

1a) Explain the basic functions of management                                                         (15 marks)

b)Management should not see resistance to change as something to overcome. How   should management respond to resistance to change?                                                              (10 marks)

 

2 a)  Explain the different variables that help explain our understanding of human behavior in organizations                                                                                                         (7marks)

1. b) State and explain Henri Fayol’s fourteen (14) principles of management. (8 marks)

 

3. How would you define the term Power Bloc? Identify and discuss the different power blocs available in your present organisation.                         (15 marks)

 

4a)One way to address employees feeling or perception of fairness is through Equity Theory of Motivation. Explain how this theory helps to address this perceptual concern of employees.                                                                                                                   (7 marks)

 

1. b) Explain in clear terms the concept of Occupational Prestige to bring out the importance.

(8 marks)

5a) Comment on the Forms of Relationship in Organisation.                                    (8marks)

.

1. b) Discuss the important social aspect of perception in organizational behaviour. (7 marks)

 

6a)In what ways can managers motivate employees to perform?                              (7 marks)

 

1. b) Write short notes on the following:                                                                 (4 marks each)
2. Job Enrichment
3. Job Enlargement

 

You can get the file here