BUS818 List of Questions
Q1 ____________ is the function for influencing, guiding and motivating staff.
Planning
Leading
Directing
Human Relations
Q2 ______________ is the last in the sequential listing of the management functions
Organizing
Planning
Controlling
Marketing
Q3 Which management function reduces areas of uncertainity that surround management decision?
Planning
Directing
Forecasting
Delegating
Q4 Which of the management functions is a prerequisite of the others?
Controlling
Leading
Planning
Organizing
Q5 Organization structure primarily refers to __________
How resources are allocated
How activities are coordinated and controlled
The location of departments and offices
An organization’s policy statement
Q6 Which of the following is not a managerial function?
Planning
Accounting
Controlling
Directing
Q7 Which of the management functions involves designing and achieving stated objectives?
Planning
Organizing
Leading/Directing
Controlling
Q8 Which management function deals with conscious choice of decisions about actions to be taken?
Organizing
Deciding
Planning
Forecasting
Q9 ______________ function deals with establishing positions and patterns of leadership
Planning
Organizing
Directing
Controlling
Q10 Which of the following describes a network of personal and social relations arising from people’s interaction with each other?
Social club
Formal organization
Society
Informal organization
Q11 Which of the following is not a feature of an informal organization?
Shared purpose
Social interaction
Compatibility
Ostracization of members
Q12 __________ is the process of influencing people so that they will contribute to the goals of an organization
Delegation
Leadership
Controlling
Organizing
Q13 When a leader avoids anger, resentment and fear, it is known as:
Emotional stability
Personal motivation
Social skill
Emphathy
Q14 Which of the following is not a quality of a good leader?
Emotional stability
Good human relations
Not tolerating mistakes
Good communication skills
Q15 Effective control requires all but one of the following:
Being Realistic
Derivation from plans
Being tailored to a position
Being rigid
Q16 ______________ is the process that measures current performance and guides it towards the accomplishment of an objective
Directing
Coordination
Controlling
Leadership
Q17 Which of the following is not correct about effective control?
Control should be tailored to plans
Control should be very rigid for effectiveness
Control should report deviations quickly
Control must be acceptable to all members of an organization
Q18 Which one of the these is not a sign of inadequate control:
Unnecessary excuses by subordinates
Shortfalls are discovered too late
Constant checking of subordinates work
Sick leave by subordinates
Q19 One of the following is crucial to managing successfully through the basic management functions
Planning
Setting an objective
Resources
Technology
Q20 When a supervisor directs an employee about what to do and when to do it, it is called:
Functional coordination
Departmental coordination
Delegated coordination
Directed coordination
Q21 Which one of the following is not an advantage of organizational chart?
It provides data for improving organizational structure in new editions of the charts
It assists management to discipline their surbodinates better.
It facilitates management development and trainning
It helps to avoid overlapping authority
Q22 ______________ is not considered as basis for recruitment into an organization
Job analysis
Job grading
Job classification
Job evaluation
Q23 _____________ concerns the expected outcomes from the incumbent of a position
Job Classification
Job analysis
Job description
Job specification
Q24 For effective delegation, authority should go with:
Planning
Control of resources
Accountability
Reponsibility
Q25 Which of the following is not a function of the Board of Directors
Appraisal of the organization
Appointment of Junior officers
Provision of funds
Formulation of Organizational policy
Q26 Which one of the following is not an advantage of the tall structure
Close control
Loose supervision
Quick Decision Making
Fast communication
Q27 Which of the following statement is not true?
A manager must trust his subordinates enough to delegate to them.
A manager should select an appropriate surbodinate to delegate to
A manager must not centralize authority
A manager must give commensurate authority with given responsibility
Q28 Which of the following is not a probable benefit of centralization of authority:
Prestige symbol
Creativity
Uniformity
Lowered cost
Q29 Which type of struture allows for close supervision of surbodinates?
Matrix structure
Tall structure
Flat structure
Committee system
Q30 The first layer of a typical business organization is _________
Chief Executive
Managing Director
Director General
Board of directors
Q31 _______________ has the primary duty of presenting the organizational objectives to the board.
Organization’s lawyer
Director of Administration
Director of Personnel Department
Managing Director
Q32 Who is responsible for issuing directives that set the organization going
Shareholder
Board of Directors
Managing Director
Director of administration
Q33 One of the following statements is false:
Organizational charts indicate the formal organizational relationships among executives
Organizational manual helps to explain organizational chart
Organizational charts and manual guarantee good management of organization
An orgaizational chart provides sources of authoritative information
Q34 Which of the following is not necessarily a condition for an appropiate span of control
The capacity and skill of the manager
The overall size of the organization
The ease of operation of machines
None of the listed
Q35 __________ training is where an employee is put through specific duties and assignments by an older employee
Apprenticeship
On the Job
Executive
Simulated training
Q36 In an organizational chart what do the lines represent?
Staff relationship
Areas of responsibility
Line relationship
Accountability
Q37 ___________ occupies the dual position of Board member and member of management
The Chief Executive
Director of Administration
Director of Human Resources Department
The Company Lawyer
Q38 The policy making body of a business organization is ___________
The Chief Executive
The shareholders
The Board of Directors
The Government
Q39 One of these is not an advantage of tall shaped structure
Close control
Fast communication between subordinate and superior
Low operating cost
Quick decision making
Q40 Which function involves the granting of rights and approval from a superior souce to a subordinate to function within prescribed limits?
Forecasting
Planning
Organizing
Delegation
Q41 From your own understanding, the line in the line relationship, can also be called:
Delegation line
Staff line
Promotion line
Discipline line
Q42 The overriding criterion for classifyng a department as staff is that:
It advices managers
It provides welfare services
It keeps central organizational records
It is not involved in production
Q43 The line relationship is shown by ____________ on the organizational chart
Broken line
Straight line
Dotted line
Slanting line
Q44 There are some commonly accepted features of an organization; which one of the following is not likely to be listed as a feature?
People
Structure
Motivation
Purpose
Q45 _______________ is not an advantage of geographic departmentation
Profit making is placed at the lower level
Emphasis is on the local market
Employee training is simpliflied
Opportunities to train managers for top level jobs
Q46 ______________ departmentalization gives customers the feeling that they have an understanding organization
Product
Functional
Geographial
Customer
Q47 The problem of difficulty in coordinating activities is a feature of:
Product departmentation
Customer departmentation
Geographical departmentation
Functional departmentation
Q48 Which form of departmentation puts emphasis on the local market?
Product
Customer
Fucntion
Geographic
Q49 _____________ implies the authority to take action and make decisions
Staff relationship
Human relationship
Line relationship
Public relations
Q50 Conflict between line and staff managers in academic intitutions can be minimized by all but one of the following:
Removing over bearing attitudes
Avoiding playing the experts by both parties
Uniform salary scale
Avoiding use of technical Jargons in meeting
Q51 Which form of departmentalization has competing customer demands as a disadvantage?
Product
Customer
Functional
Geographical
Q52 Basic enterprise functions include all but one of the following:
Marketing
Coordination
Selling
Production
Q53 Which form of departmentation makes the development of specialist managers difficult
Departmentation by enterprises function
Departmentation by geographical area
Departmentation by customer
Departmentation by sex
Q54 One of these is not an advantage of departmentation by enterprises function:
It simplifies training
It shows in a logical manner the basic functions of the organization
It helps employees to align themselves to their disciplines in the organization
It provides a fertile ground to train managers who can become general managers in future.
Q55 ______________ departmentalization involves identification of necessary activities for the production and sales of product
Customer
Geographic
Product
Functional
Q56 Which authority refers to the right to control specified organizational process, practices and other matters in a department?
Staff authority
Line authority
Functional authority
Departmental authority
Q57 The role of a staff manager in relation to a line manager is to:
Discipline
Advice
Control
Direct
Q58 Which of the following does not cause friction between line and staff managers?
Undermining line authority
Easier promotion criteria
Not being held accountable for achieving organizational mission
Feeling of sense of superiority
Q59 When departmentation is based on identification of activities for the production and sales of products,it is called:
Departmentation by customer
Product departmentation
Enterprise function departmentation
Sale departmentation
Q60 Which of the following is not an advantage of product departmentation?
Manager and team members are able to concentrate their efforts on the success of a product
It also encourages concentration on customer needs
It improves coordination of functional activities
It provides good traning ground for the position of the Chief executive
Q61 _______________ perspective states that a variety of factors affect organizational performance
Organizational behavior
Contingency
Quantitative
Systematic
Q62 Which skills revolve around solving problems that will benefit the organization?
Design skills
Technical skills
Conceptual skills
Human skills
Q63 Which type of environment is concerned with taking decisions on capital investment, sources of fund and prices of products?
Economic enviroment
Financial environment
Capital market environment
International environment
Q64 Which of the following is not a management fucntion identified by Fayol?
Leading
Planning
Commanding
Organizing
Q65 Which management approach built specific procedures and processes into organizational operations to ensure coordination of efforts.
Classical
Scientific management
Systematic management
Human relations
Q66 Whch School of Thought draws from psychology and sociology to explain the behaviour of people on the job?
Systems thoery
Quantitative Management
Organizational Behaviour
Contingency School
Q67 Which of the following is not a core value of management
Keeping pace with the enviroment
Combining the factors of production
Getting the best from human resources
To prevent the formation of Trade Unions
Q68 _____________ is concerned with laying down of policies in an organization
Management
Supervisory Management
Adminstration
Human resources management
Q69 ______________ proposed that bureaucracies allow large organizations to perform many routine activities successfully.
Fredrick Taylor
Henry Fayol
Max Weber
Abraham Maslow
Q70 One of the following does not belong to the contemporary approaches:
Systems theory
Quantitative management
Systematic management
Organizational behaviour
Q71 Which of the following Is not true about scientific method of enquiry?
It is concerned with determinatioon of facts
Intuition is necessary for verification of facts
Observation of events is critical
Generalization can be reached from scientific method.
Q72 Which management approach enphasized that management could be taught?
Administrative management
Scientific management
Systematic management
Human relations
Q73 Contemporary appproach to management include all but one of the following:
Quantitive management
Systems theory
Contingency perspective
Systematic management
Q74 One of the following is not an advantage of partnership business:
More capital is put into the business
Limited liability is possible
Experience of others are received
Liability is shared
Q75 A theory which has not been rejected over a long period of time becomes
Law of Gravity
Principle
Law
World Order
Q76 ____________ skills are most important to mechanics
Human
Conceptual
Technical
Design
Q77 Which one of the following is not a type of objective?
Short term objective
Long-term objective
medium term objective
Hierachy of objectives
Q78 Which types of enviroment is not very important to a distributor of flour?
Economic enviroment
Political enviroment
Demographic enviroment
Social enviroment
Q79 When a business owner considers vegetation and soil types for his business, he is concerned about:
Soil conditions
Vegetation types
Physical enviroment
Weather conditions
Q80 The application of principle is referred to as ___________
Theory
Law
Science
An art
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