NATIONAL OPEN UNIVERSITY OF NIGERIA
UNIVERSITY VILLAGE, NNAMDI AZIKIWE EXPRESSWAY, PLOT 91, CADASTRAL ZONE, JABI ABUJA
FACULTY OF AGRICULTURAL SCIENCES
SECOND SEMESTER POP EXAMINATION QUESTION, JUNE, 2018
PROGRAMME: CATERING AND TOURISM MANAGEMENT
COURSE TITLE: HOSPITALITY LAWS AND TRAVELS
COURSE CODE: HCM 340
CREDIT UNIT: 2
TOTAL SCORE: 70 Marks
TIME ALLOWED: 2 HOURS
INSTRUCTION: 1. Attempt question Number one (1) and any other three (3).
2. Question number 1 is compulsory and carries 25 marks, while the other questions carry equal marks each
3. Present all your points in coherent and orderly manner
1a. What are the two most common hospitality businesses in Nigeria? (2 marks)
b. Mention two duties of an hotelier to their guest. (2 marks)
c. Define the following:
i. Hospitality
ii. Tourism
iii. Visitor
iv. Implied contract
v. Hospitality law
vi. Hospitality ethics
vii. Culinary arts
viii. Travel
ix. Legal contract
x. Hazards (1 mark each X 10= 10 marks).
d. Name five (5) purposes and five (5) motivations for travelling (10 marks)
e. List two functions of a culinary artist (1 marks)
2. a Write short notes on the following legal terms with examples:
i. Consideration
ii. Offer
iii. Acceptance
iv. Contract basics (8 marks)
b. i. Differentiate between tort law and anti-trust law (2 marks)
ii. Outline five standards of care as it applies to the hospitality industry (5 marks).
3. a. Government prohibits places of public accommodation from discrimination against any persons particularly potential consumer. However, they are given special rights under certain conditions. What are these conditions? (6 marks)
b. Describe briefly the two types of contracts applicable to hospitality industry. (4 marks)
c. What is occupational safety and welfare act and highlight your duties as an employer with respect to this act. (5 marks)
4a. What is the meaning of IATA? Mention seven of their roles in improving and promoting global travel industry. (8 marks)
b. What do you understand by discriminatory action, state at least 6 examples. (7 marks)
5a. State and describe any five (5) of the steps to improve health and safety in the work place (10 marks)
b. Explain the five structures and dimension of travel (5 marks)
6a. State and explain four principles of hazard management (8 marks).
b. What are hazardous substances; state examples. (3 marks)
c. Highlights the procedures for checking on the welfare of a worker. (4 marks)
You can get the soft copy for this course or the exam summary answers for this course from 08039407882
Check anoda sample below
