NATIONAL OPEN UNIVERSITY OF NIGERIA
14/16 AHMADU BELLO WAY, VICTORIA ISLAND, LAGOS
SCHOOL OF MANAGEMENT SCIENCE
MARCH/APRIL 2014 EXAMINATION
Course Code: MBA833 Course Unit: 3
Course Title: INDUSTRIAL RELATIONS
Time Allowed: 2 HRS 30 MINS
Instructions: 1. Attempt question Number one (1) and any other two (3).
2. Question number 1 is compulsory and carries 30 marks, while the other questions carry equal marks each
Present all points in a coherent and orderly manner
1. (a) Discuss the role of Trade Unions in Industrial Relations.
(b) Why is government intervention in industrial relations necessary?
2. What are the essential elements of a contract of employment.
3. Discuss the regulations on the employment of women and infants.
4. (a) Discuss the reasons for disengagement of employees from an organization.
(b) Explain the rights of an employee whose appointment is being terminated.
5. (a) Explain the term “grievance?” and discuss the grievance procedure as it
affects an organization.
(b) Discuss the three stages through which grievance interview normally pass
6. Enumerate the various advantages and disadvantages inherent in workplace forums
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