NATIONAL OPEN UNIVERSITY OF NIGERIA
14/16 AHMADU BELOW WAY, VICTORIA ISLAND, LAGOS
SCHOOL OF MANAGEMENT SCIENCES
MARCH 2014 EXAMINATION
COURSE CODE: PAD 855 CREDIT UNIT: 2
COURSE TITLE: PERFORMANCE MEASUREMENT AND MANAGEMENT
TIME ALLOWED: 2 hrs
Instructions: 1. Attempt question Number one (1) and any other two (2).
2. Question number 1 is compulsory and carries 30 marks, while the other
questions carry equal marks each
3. Present all your points in coherent and orderly manner
QUESTION 1
1a) Enumerate the historical evolution of the Nigerian public service 16 Marks
1b) Discuss the initial public service structure 8 Marks
1c) List 6 Job-Related allowances available in the Nigerian Public Service. 6 Marks
QUESTION 2
2a) Discuss any 5 problems of the public service in Nigeria 10 Marks
2b) Discuss any 5 characteristics of the Civil service. 10 Marks
QUESTION 3
3a) List the Public service functions 9 Marks
3b) Show the organizational structure of the Public service with a diagram 11 Marks
QUESTION 4
4a) what was the argument of Herzberg in regards to money being a motivator? 10 Marks
4b) What are the classifications of a public servant? 5 Marks
4c) Name 5characteristics of Maslow’s self-actualizing need will help you know how to motivate
Employees. 5 Marks
QUESTION 5
5a) List 11 characteristics of a Theory X manager? 11 Marks
5b) List the assumptions of a Theory X managers. 3 Marks
5c) List the assumptions of a Theory Y managers. 6 Marks
You can get the exam summary answers for this course from 08039407882
Check anoda sample below
