14/16, AHMADU BELLO WAY, VICTORIA ISLAND, LAGOS

SCHOOL OF MANAGEMENT SCIENCES

MARCH 2014 EXAMINATION

COURSE CODE: BUS 801 CREDIT UNITS: 2

COURSE TITLE: PRODUCTION AND OPERATIONS MANAGEMENT

TIME ALLOWED: 2 HOURS.

Instructions:

1. Attempt Question 1 and any other two (2) Questions.

2. Question 1 is compulsory and carries 30 marks

while the other 2 Questions carry 20 marks each.

3. Show all your calculations for appropriate marks.

Questions

1a. Define the term production/operations management (POM)

1b. Describe the two basic approaches to job design

1c. Discuss the stages of the research and development (R & D), and how firms use R & D to create

and apply new technology.

Questions

2a. Define Operations Strategy

2b. Discuss three corporate strategy set by management via strategic alternatives.

2c. What determines the choice of the competitive priorities that a company should emphasize?

Questions

3a. Discussfive basic steps in the acquisition process

3b. Suppose a restaurant uses an average of 50 jars of a special sauce each week. Weekly usage of

sauce has a standard deviation of 3 jars. The manager is willing to accept no more than a 10

percent risk of a stock-out during lead time, which is two weeks. Assume the distribution of usage

is normal.

(a) Which of the above formulas is appropriate for this situation? Why?

(b) Determine the value of Z

(c) Determine the ROP

Questions

4a. Discuss five basic options available for altering the capacity (or supply) or production.

4b. Compare and contrast two main classes of forecasting methods.

Question

5. Discuss how process choice implements flow strategy and how the five choices differ.

For the 2015 – till date past questions for this course CLICK HERE

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