NATIONAL OPEN UNIVERSITY OF NIGERIA
PLOT 91, CADASTRAL ZONE, NNAMDI AZIKIWE EXPRESSWAY, JABI ABUJA
FACULTY OF MANAGEMENT SCIENCES
NOVEMBER 2018 EXAMINATION
COURSE CODE: MBA814 CREDIT UNIT: 3
COURSE TITLE: INTRODUCTION TO GENERAL MANAGEMENT
INSTRUCTIONS: 1. Attempt question Number one (1) and any other three (3).
2. Question number 1 is compulsory and carries 25 marks, while the other questions carry 15 marks each
3. Present all your points in coherent and orderly manner
TIME ALLOWED: 2½ Hours

1a) Explain the following:
I) Systematic Management 2Marks
II) Scientific Management 2Marks
III) Bureaucracy 2Marks
IV) Quantitative Management 2Marks
V) Systems Theory 2Marks

1b) What is Communication? And what are the major importance of Communication? 10Marks
1c) What makes the definition of Management by Mary Parkers different from the other twodefinitions of Management? 5Marks

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