NATIONAL OPEN UNIVERSITY OF NIGERIA

PLOT 91, CADASTRAL ZONE, NNAMDI AZIKWE EXPRESS WAY, JABI – ABUJA

FACULTY OF MANAGEMENT SCIENCES

DEPARTMENT OF ADMINISTRATION

EXAMINATION 2018

COURSE CODE:    MPA 871                                                                   CREDIT UNIT: 2
COURSE TITLE:     Public Personnel Administration
TIME ALLOWED: 2 Hours
INSTRUCTIONS:    1. Attempt question Number one (1) and any other two (2).
2. Question number 1 is compulsory and carries 30 marks, while the other questions carry 20 marks each
3. Present all your points in coherent and orderly manner
 
1a.   List out the essentials criteria for effective examinations and give brief description of
each.                                                                                                                     = 9MARKS
 
1b. State clearly, an acceptable definition of career. List the three methods of career
classification and fully explain two of them.                                                  = 10MARKS
 
1c. What should the attitude of the civil servants be to such things as gift-giving and gift-taking;
kindness, and courtesy?                                                                      = 11MARKS
 
2a. Define performance appraisal. Give ten (10) reasons for performance appraisal
= 8MARKS
 
2b. Who may not belong to a trade union and why not?                                           = 12MARKS
 
 
3. What is in-service training? List any five (5) methods of carrying it out and explain them
fully.                                                                                                                   = 20MARKS
 
4a. In McClelland’s need for achievement theory, he claimed that the need for achievement is a powerful motivator (n-arch). List out five (5) characteristics of high n-Ach people and explain fully, any two.                                                                                               = 15MARKS
 
4b. According to McClelland how do you increase n-Ach in people                        = 5MARKS
 
5. Explain the following concepts:                                                                             =20MARKS
(a) Economic strike(b) Wildcat strike(c ) Boycott (d) Sit- down strike(e) Picketing(f) Boycotts
You can get the soft copy for this course or the exam summary answers for this course from 08039407882

Exam summary sample below