MPA843 TMA

MPA843 List of Questions

Q1 The authentication activities where the identity of the person accessing data or services is established is known asâ?¦â?¦â?¦…
User friendship
User accommodation
User Dismissal
User identification

Q2 Political participation stage of the above model in Government to individual – political, isâ?¦â?¦â?¦.
Electronic paychecks
Electronic funds transfer
Voting online
Pay dates, holiday information

Q3 North Korea is the������performer in Asia in terms of e-government.
Lowest
Medium
Lower
Top

Q4 Europe as a region has been in the ���of information technology and setting the pace for others to follow.
Backyard
Middle position
Vanguard
Backbench

Q5 In the Hiller and Belanger Model of e-services, the Transaction stage of government to individual Services involve���..
Dates of election
Pay taxes online
Agency filing requirements
Regulations online

Q6 The key challenge to the e-government development of Africa remains that of widespread lack of infrastructure and ��.
Functional illiteracy
Dysfunctional illiteracy
Functional literacy
Dysfunctional literacy

Q7 Which one of these is not a factor influencing service Dissemination ?
Service Paremeter
Breadth and Depth
Health
Infrastructure

Q8 Which country ranked 50th in the E-government Readiness Index of year 2005 ?
Sweden
Norway
Chile
Italy

Q9 Which Index relies on the data from the UNDP ‘education Index’?
E-participation Index
Human capital index
Telephone index
Human welfare Index

Q10 The composite weighted average index of six primary measures of a country’s ICT infrastructure capacity isâ?¦â?¦â?¦.
Telecommunications Infrastructure Index
E-participation Index
Human Capital Index
Transactional Index

Q11 When the leadership and strategic thinking readiness of e-government is established, it means that there are ���
A group of E-champions
A group of e-colonies
E-politics
E-commerce

Q12 The stage One of th Web Measure Index Model of e-government isâ?¦â?¦â?¦…
Interactive Presence
Transactional Presence
Enhanced Presence
Emerging presence

Q13 The Web Measure Index 2005 is based upon a ���.stage model of e-government framework.
Five
Three
Two
Six

Q14 African E-governance should be based upon how many principles?
Two
Four
Three
Five

Q15 E-services involve the citizens in governmental activities providing easy access to information using���..
Books
Internet
Calculators
Radio

Q16 The models by SAFAD and ANAO are very��. altogether.
Different
Divergent
Similar
Parallel

Q17 All the models of e-services start off with a stage of providing ��� to the public.
Agitations
Money
Employment
Information

Q18 E-government strategies in the Americas are geared towards ��.solutions.
Provider centric
Service centric
Infrastructure centric
User centric

Q19 Transparency of information and removal of Time and Location barriers are part of the ���..of E-service to the users.
Challenges
Barriers
Benefits
Costs

Q20 Networked presence is stage���.
Two
Five
Three
One

Q21 Those sites that gather the full text of documents beyond the portal directory are categorised as��
Document Library
Document Organ
Text Analyzer
Text Sites

Q22 Keeping in line with global trends is one of the advantages of using ����..in e-learning
Offline Tools
Upline Tools
Online Tools
Greatline Tools

Q23 E-Learning is defined as all forms of electronic supported learning and����
Trading
Purchase
Examination
Teaching

Q24 ��..applications can be used to store, process and transmit patient information.
E-health
E-government
E-trading
E-commerce

Q25 The laws, regulations and directives that do not facilitate the deployment of electronic services are known as��..
Technological barriers
Cultural barriers
Legislative barriers
Administrative barriers

Q26 What does FAQ stand for in online features?
Frequently administered quality
Frequently argued advice
Frequently asked questions
Frequently answerd query

Q27 What Network type is Government’s use of a conract to activate a network ?
Supply Chain
Ad-Hoc
Service Contract
Information Dissemination

Q28 A �� is about two organisations conducting their respective tasks
Public e-service
Public engineering
Private engineering
Private lessons

Q29 In the Oceania region, ��� continues to be the leader in E-government
Marshal Islands
Papua New Guinea
Australia
Fiji

Q30 The reliable sites where listings of key current events and conferences can be found are known as��.
Photographic clubs
Event calendars
Selfie Calendars
Video clubs

Q31 The use of a mix of e-mail lists and/or web forums ���..ongoing and informal information exchange.
Discourage
Disapprove
Disorganize
Encourage

Q32 In times of scarce resources, established missions of governments are pursued more ���.through the use of public network
Effectively
Disproportionately
Disaffectionately
Disorderly

Q33 The starting point for public network is a ���.
Video conference
Web site
Window site
Selfie

Q34 Which of these is not a barrier to E-service development?
Political barriers
Resistance barriers
Technological barriers
None

Q35 What Network type is it when Companies conduct transactions on behalf of government agency?
Channel Dissemination
Channel Supply
Channel Disengagement
Channel Partnership

Q36 Gaining competitive advantages, broadening market reach, are among the benefits of�����.
E-education
E-health
E-services
E-idea

Q37 In the Netherlands, efficiency and ���.are the objectives of their e-government strategy.
Bureaucratization
Citizen inclusion
Pauperization
Decentralization

Q38 Which region of the world has the highest level of e-government development ?
The Americas
The European region
Asia
Oceania

Q39 The last stage of the ���� Model of E-Services addresses the integration of seevices between government agencies.
ANAO
SAFAD
Layne & Lee
Hiller & Belanger

Q40 ����are deeds, efforts or performance whose delivery is mediated by information technology
E-concepts
E-communication
E-lecture
E-services

Q41 In which type of democracy do network-based groups take over the role of traditional institutions?
Direct democracy
Distributive democracy
Deliberative democracy
Partisan Democracy

Q42 �����. Policy aims at increased application of IT in all occupations
Political policy
Economic policy
ICT policy
Domestic policy

Q43 Eysenbach defines â?¦â?¦â?¦â?¦â?¦â?¦â?¦â?¦â?¦â?¦ as “Medicine+Communication+Information+Society”
E-Commerce
E-Learning
E-Banking
E-Health

Q44 Which country ranked highest globally in E-Government Readiness Index, 2005 ?
Denmark
United Kingdom
United States of America
Sweden

Q45 How many stages does the Model of E-Services by the AUSTRALIAN NATIONAL AUDITING OFFICE have ?
Six Areas
Four Areas
Five Areas
Seven Areas

Q46 Indicators for evaluating ����.incude the Web measure index, Human capital and e-participation index
E-health progress
E-Service progress
E- commerce progress
E-learning progress

Q47 Information, Interaction, Transaction, and Integration are the stages of E-Services developed by ������.
ANAO
NEPAD
SAFAD
Layne and Lee

Q48 How many stages does the Model of E-Services by the AUSTRALIAN NATIONAL AUDITING OFFICE have ?
Five
Four
Three
Six

Q49 To reduce learning costs, to improve flexibility of course delivery, are part of the objectives for ����
E-Banking
E-Government
E-Learning
E-Commerce

Q50 Which of these is not a Model of E-democracy?
Distributive Democracy
Deliberative Democracy
Direct Democracy
Partisan Democracy

Q51 ���..are deeds, efforts or performance whose delivery is mediated by information technology
E-Communication
E-Services
E-Books
E-Transport

Q52 Which one of these is not part of Policy and Management Considerations in Digital Initiatives?
Costs
Strategy
Policies
Paper Files

Q53 Level of participation, Accessibility,Actors are part of the key dimensions for��. In policy-making process
Effective Engagement
Effective Disengagement
Effective Collaboration
Effective Management

Q54 Which country ranked highest in Asia in the United Nations E-Government Survey of 2012 ?
Singapore
Republic of Korea
Malaysia
Cyprus

Q55 Which of these is not part of policy monitoring ?
Evaluation and review of the policy
Views of users
Horizon scanning
Development of legislation

Q56 Establishing the need for a policy and a change in it, as well as definition of what problem to address is ����in policy making process
Analysis
Creating the policy
Agenda setting
Policy implementation

Q57 Action guided by principles, planning tools for goal setting among others, are functions of ������.
Teaching
Policy
Drama
Problems

Q58 The Web Measure Index 2005 is based upon how many Stages of e-government framework model ?
Three
Five
Four
Six

Q59 In the United Nations E-Government Survey 2012, which country ranked highest in Africa ?
South Africa
Egypt
Seychelles
Nigeria

Q60 What are the two focused strategic objectives of e-government?
Horizontal and Vertical
Internal and External
Bottom and Up
Deductive and Inductive

Q61 One of the following is not included among the principles of e-governance.
Increased goveernment accessibility
Fostering social inclusion
Information dissemination
Inefficient use of taxes

Q62 Strategy, policies, skills, data challenges, costs and technology are policy and management considerations in ��.
Policy innovations
Digital initiatives
Political initiatives
Policy initiatives

Q63 E-enabling; E- engaging; and E-empowering are three levels of��.. That can be used to characterize e- democracy
Promotion
Economy
Conservation
Participation

Q64 The Life cycle of��.. Involves agenda setting, analysis, creating the policy; implementation, and monitoring
Agenda making process
Policy implementation process
Policy making process
Policy evaluation process

Q65 According to Dye (1972), ���.. Is what government chooses to do or not to do.
Public enterprise
Public opinion
Public policy
Public orientation

Q66 For all Stakeholders, ���. Outcomes include Time saving and more convenience; Increased security; better policy-making etc
E-interview
E-promotion
E-participation
E-recruitment

Q67 Priority development needs; efficiency and effectiveness are the reasons government uses—-in its operations
Log books
paper files
ICTs
Messengers

Q68 Information; Transparency through third parties; Consultation; Cooperation; Applications are among the six forms of ����
Participation offerings
Promotional offerings
Economical offerings
Conservation offerings

Q69 The extension and transformation of participation in societal democratic (ICT), primarily the internet, is�����..
E-conservation
E-promotion
E-economy
E-participation

Q70 Citizen-initiated participation and implicit citizen intervention are charcteristics of ————– democracy
Direct Democracy
Partisan Democracy
Liberal Democracy
Deliberative Democracy

Q71 The following except one are part of the “democratic sectors”
Elected Officials
Civil society organizations
Military Ruler
Media(and major online portals)

Q72 Some specific online features of ���.are Topical portal; E-mail Newsletter; Event calendar FAQ and Question exchange
Public Policy project
Public network project
Public complaints project
Public endowment project

Q73 The roles of ICTs in E_government include supporting economy of implementation; Public service provision; and——
Supporting delinquency
Supporting domination
Supporting graft
supporting democracy

Q74 The use of ICTs brings about some change potentials that do not include—–
Government that is cheaper
Government that does little
Government that is quicker
Government that is innovative

Q75 The objectives of e-government include——
Maximising waste
Increased inefficiency
Reduced bureaucracy
Low productivity

Q76 E-government uses ——— to enhance access to and delivery of government services
Postal agency
Technology
Courier companies
Town Announcers

Q77 The following are the domains of e-governance except————
E-administration
E-religion
E-services
E-society

Q78 According to UNESCO,the main objective of ——- is to engage, enale and empower the citizen.
E-domination
E-governance
E-learning
E-dominion

Q79 The use of ITCs to better implement established public policy goals and programs through stakeholders’ involvement online isâ?¦â?¦
Pulic information
Public opinion
Public policy
Public network

Q80 The three parties involved in e-governance are citizens, business and———
Electorates
Academics
Economics
Government

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