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Description
CHAPTER ONE
INTRODUCTION
- BACKGROUND OF THE STUDY
Management of Correctional Services in Nigeria has long been a neglected area which has recently been incorporated in the e-governance program of Government of Nigeria. Currently a rudimentary process of storing all the Correctional Service data in manual files and registers is in place. The Correctional Service Management System project will integrate all the Correctional Service data into a single integrated system which will in turn result all the information being present in a digital format.
ICT in Correctional Services was initiated in the year 2002 at Delhi Correctional Services, Tihar. The Tihar Correctional Services Complex in New Delhi is the biggest Correctional Service complex in Asia comprising of 9 Correctional Services and one District Jail at Rohini with a total strength of more than 11,000 Correctional Services against a normal sanctioned capacity of 6250 Correctional Services. In a year about 70,000 – 80,000 inmates remain lodged in these Correctional Services for different duration and crimes committed by them. This Correctional Service population has about 80% under trials and includes about 480 women inmates. About 400 inmates are foreigners from different parts of the world. Many high security criminals also live here. There has been a substantial increase in number of Correctional Service inmates coming to Tihar because of a phenomenal increase in the crime scene at Delhi that has resulted in the increase of the ICT needs and its management at the Tihar Jail Complex.
Nearly 1700-1800 visitors meet their relative inmates’ everyday. There was manual system of booking (meetings) in each jail for its respective inmates. Centralised visitor record was not available. There was lack of exchange of visitors’ information within jails and Correctional Service headquarters. No provision for identification / detection / verification of visitors was there Managing the Correctional Service record and monitoring of Correctional Service / visitor was always difficult since most of the records were normally maintained manually, so the concerned authorities were required to go through all the registers to find out the details and status of the inmate as well as of the visitor.
In order to cope up with the increasing number of Correctional Services being lodged in, the Tihar Administration required a re-engineering and rationalization of their key business processes and functions of Correctional Services’ related information and their computerization in order to speed up the processing of information need of courts and various other national agencies.
As the technology evolution is taking place, there arose a need for centralization of Correctional Service data to facilitate information exchange and data sharing to the users of the Correctional Service. It shall reduce administrative overheads, speed up responsiveness to users, reduce risks involved in inmate’s custody, eliminated obsolete processes and reap cost-cutting benefits
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