FBQ1: _____ used a mathematical equation to arrive at the conclusion that only a narrow span of management would make for efficient management. Answer: Graicunas FBQ2: ________deals with the number of subordinates that an executive can manage effectively. Answer: Span of control FBQ3: ________promotes delegation and supervision with predictable results. Answer: Specialization FBQ4: One of the major factors that promote decentralization is task ________ Answer: specialization FBQ5: Effective _________helps managers to spend less time on specific technical activities Answer: delegation FBQ6: The principle of _________is sometimes violated where functional authority exists. Answer: unity of command FBQ7: _______means answering for the use of your formal authority by someone else. Answer: Accountability FBQ8: Duncan ____has indicated that econometric models are used in predicting the student enrolment at universities. Answer: 1975 FBQ9: _______models are more complex in nature and involve interrelationships of many variables tied together in a quantitative model. Answer: Causal FBQ10: ________are the changes that have taken place as a result of economic booms or depressions. Answer: Cyclical variations FBQ11: _____is based on the assumption that past activities are good indication of future activities. Answer: Time series analysis FBQ12: ______converts company objectives into individual goals and as a result, it contributes to higher levels of job satisfaction. Answer: MBO FBQ13: _________is the last in Maslow’s hierarchy of needs. Answer: Self-actualisation Need FBQ14: ________ is that energizing force that induces or compels and maintains behaviour. Answer: Motivation FBQ15: ______method is ideal for both employee training and management development. Answer: Coaching FBQ16: _______ is the determination of the job to which an accepted candidate is to be assigned and his assignment to that job. Answer: placement FBQ17: _______ seek to evaluate the applicant’s ability to apply knowledge judiciously in solving a problem. Answer: Judgement test FBQ18: _______ is to solicit necessary information from the prospective applicants to assess the applicant’s suitability to the job. Answer: Preliminary interview FBQ19: _________ techniques are the means or media by which management contacts prospective employees or provides necessary information. Answer: Recruitment FBQ20: _______ is a process of choosing the right candidate from a pool of applicants. Answer: Selection FBQ21: ________include mental dexterity, analytical ability, intuitive judgement, alertness and ability to concentrate. Answer: Psychological characteristics FBQ22: ______ is a personal power acquired by expertise in a field or area. Answer: Expert Power FBQ23: _________ conducted extensive studies in this area and developed a scale to identify different types of leaders. Answer: Fiedler’s contingency theory FBQ24: The __________of leadership has suffered from lack of conclusiveness and over-simplifications. Answer: trait theory FBQ25: ________ leadership occurs when a person is appointed or elected as an authority figure. Answer: formal FBQ26: Leadership is an integral part of management and plays a vital role in _______operations. Answer: managerial FBQ27: ________ is often referred to as the father of Scientific Management. Answer: Abraham Maslow FBQ28: The Management Theory Jungle has classified the major schools of management into _________ broad areas. Answer: six FBQ29: Goals can be differentiated between official and ________ goals. Answer: Operative FBQ30: One of the major problems confronting the Nigerian Civil Service is the lack of clear ________. Answer: objectives FBQ31: A decision process is not completed until it is _____________. Answer: implemented FBQ32: __________ is one of the highly sought after talents in management. Answer: Creative FBQ33: ___________theory is often called waiting-line theory. Answer: Queuing FBQ34: The best known definition of management control is given by Anthony in _________ Answer: 1965 FBQ35: Employment opportunity is created by _____ Answer: Organisations MCQ1: ________ is as old as human organization. Answer: Management MCQ2: The scientific management school placed special emphasis upon _________ Answer: Production MCQ3: ________ is often referred to as the father of Scientific Management. Answer: Abraham Maslow MCQ4: Gilbreth is known for his work on time and _______ studies. Answer: Motion MCQ5: The first principles of management were advocated by a French engineer and ______ Answer: Geologist MCQ6: The Management Theory Jungle has classified the major schools of management into _________ broad areas. Answer: Six MCQ7: ________ are people who are primarily responsible for the achievement of organizational goals. Answer: Managers MCQ8: _________is defined as getting things done through others. Answer: Management MCQ9: Concepts are the corner stone for the development of________ and theory. Answer: Principles MCQ10: Goals can be differentiated between official and ________ goals. Answer: Operative MCQ11: Good organizational goals help in policy ________ and administration. Answer: Formulation MCQ12: A typical employee goal can be divided into _____ main groups. Answer: Two MCQ13: One of the major problems confronting the Nigerian Civil Service is the lack of clear ________. Answer: Objectives MCQ14: _______ of interest arises when an executive deals with a company in which it has vested interest. Answer: Conflict MCQ15: _______ making is one of the most crucial activities of management. Answer: Decision MCQ16: A decision process is not completed until it is _____________. Answer: Implemented MCQ17: __________ is one of the highly sought after talents in management. Answer: Creative MCQ18: ________ is concerned with directing the human efforts towards organisational goal achievement. Answer: Direction MCQ19: Directing and ________comprise the managerial function of guiding, overseeing and leading people. Answer: Leading MCQ20: Schneider ________ refers to organisational climate as the entire internal environment of the organisation. Answer: 1975 MCQ21: The mathematical techniques used as aid to decision making are often called ______ Answer: Operations Research MCQ22: ___________theory is often called waiting-line theory. Answer: Queuing MCQ23: Planning has been defined previously as one of the -------- major functions of management. Answer: Five MCQ24: The most comprehensive definition of planning is given by _________ Answer: Cyril L. Hudson MCQ25: The best known definition of management control is given by Anthony in _________ Answer: 1965 MCQ26: __________indicate the financial expenditures involved per unit of activity. Answer: Cost standards MCQ27: ______ can be expressed as a ratio of net profits to sales. Answer: Profitability MCQ28: Formal organisation can be seen as a direct opposite of ________ organisation. Answer: Informal MCQ29: _________the process of passing information and understanding from one person to another. Answer: Communication MCQ30: Communication may be divided into two namely _____ and written. Answer: Oral MCQ31: Employment opportunity is created by _____ Answer: Organisations MCQ32: ______ should help in formulating and articulating ethical norms as part of their social responsibility. Answer: Nigeria MCQ33: The areas in which business organisations should play a ________ role in Nigeria are limitless. Answer: Prominent MCQ34: _______ tend to increase with increasing task certainty. Answer: Spans MCQ35: Mass-production companies have a higher span of management than ________firms. Answer: Process