BED413 : Office Organisation and Management (2014)

NATIONAL OPEN UNIVERSITY OF NIGERIA

14/16 AHMADU BELLO WAY, VICTORIA ISLAND, LAGOS

SCHOOL OF EDUCATION

MARCH/APRIL 2014 EXAMINATION

Course Code: BED413

Course Title: Office Organisation and Management

Time: 2Hours

Instruction: Answer Question One and any other Two.

1. a. Define the term “ Communication” (6 marks)

b. Explain four (4 ) purpose of Communication. (16 marks)

c. The effectiveness of an organization largely depends on how well communication is handled.

Outline eight (8) aspects of communication process. (8 marks)

2. a. Briefly explain the concept of Workstation.

b. Differentiate between a decentralized electronic office and a centralized electronic office in

relations to workstation.

c. Explain two (2) merits of workstation in an organization. (5 marks)

3. a. Explain the following key concept in today’s office.

i. Office Organisation. (2.5marks)

ii. Office Management. (2.5marks)

b. Enumerate three activities of each of the following.

i. Account department (5marks)

ii. Production department (5marks)

iii. Personnel department (5marks)

4. Write Short notes on the following.

i. Cognitive Dissonance.

ii. Balance Theory.

iii. Professional, Social/life skills.

iv Trust

For the 2015 – till date past questions for this course CLICK HERE

Contact me for your TMA, GST302 Business plan writeup, Project Writeup and also get your Exam Summary for this course.

Leave a Reply

MEET OVER 2000 NOUN STUDENTS HERE. 

Join us for latest NOUN UPDATES and Free TMA answers posted by students on our Telegram. 

OUR ONLINE TUTORIAL CLASS IS NOW ON!!! JOIN US NOW. 
JOIN NOW!
close-link
%d bloggers like this: