NATIONAL OPEN UNIVERSITY OF NIGERIA
PLOT 91, CADASTRAL ZONE NNAMDI AZIKIWE EXPRESS WAY, JABI– ABUJA
FACULTY OF MANAGEMENT SCIENCES
DEPARTMENT OF ADMINISTRATION
NOVEMBER 2018 EXAMINATION
COURSE CODE: BUS831 CREDIT UNITS: 3
COURSE TITLE: ORGANIZATIONAL BEHAVIOUR
INSTRUCTION: 1. Indicate your Matriculation Number clearly
- Attempt question one (1) and any other three (3) questions – four questions in all
- Question one (1) is compulsory and carries 25 marks, while the other three questions carry 15 marks each.
- Present all your points in coherent and orderly manner.
TIME ALLOWED: 21/2Hrs
Question 1: Compulsory 25 marks
(a) Describe the features of an organization to a layman. 6 marks
(b) How did Katz and Kahn classify organizations? 4 marks
(c)Explain the underlying assumptions of the classical organizational theory. 10 marks
(d) List five major contributions of Adam Smith’s theory. 5 marks
Question 2
- Max Weber’s bureaucratic theory of organization is not as negative as it has been portrayed. Explain the reasons why this is so. 15 marks
Question 3
Describe with examples the main steps in Kurt Lewin’s model of managing organizational change 15 marks
Question 4
In what ways can top management overcome resistance to change? 15 marks
Question 5
The statement that the outcome does not justify the means applies to ethical organizational culture. Explain this in relation to organizational culture. 15 marks
Question 6
- Differentiate between mechanistic and organic structure. 5 marks
- Explain organizational strategy and environment as determinants of organizational structure. 10 marks
GET the BUS831 Past Questions Soft copies here
