NATIONAL OPEN UNIVERSITY OF NIGERIA, LAGOS
91 Cadastral Zone, Nnamdi Azikiwe Express Way, Jabi-Abuja
FACULTY OF ARTS
January/February Examination 2018
COURSE CODE: CTH472 2017_2
COURSE TITLE: CONFLICT MANAGEMENT
TIME ALLOWED: 2 HOURS
INSTRUCTION: ANSWER QUESTION ONE AND ANY OTHER TWO
1. Discuss the positive role of communication in conflict management? (30 marks)
2. Using the information provided in your study material, explain the rules for resolving conflict among Christians. (20 marks
3. Examine four major reasons for conflict (20 marks)
4. Distinguish between conflict style and family dispute. (20 marks)
5. Identify three major references in the First Gospel that are related to conflicts, including the nature of the conflicts and the parties involved. (20 marks)
You can get the soft copy for this course or the exam summary answers for this course from 08039407882
Exam summary sample below
