NATIONAL OPEN UNIVERSITY OF NIGERIA
DEPARTMENT OF RELIGIOUS STUDIES
FACULTY OF ARTS
First Semester Examination 2018_1
Programme: BA in Christian Theology
Course Code: CTH 472 2 Credit Units
Course Title: Conflict Management
Time Allowed: 2 hrs
Instruction: Answer all.
1a. What is Conflict Management?
b. List and briefly discuss four ways in which conflict can be managed
(30 marks 50 minutes).
2. List and discuss the Thomas-Kilmann Styles of dealing with Conflict.
(20 marks 35 minutes).
3. Write short notes on the following:
(i) Family conflict
(ii) Sibling conflict
(iii) Extended family conflict
(iv) Conflict styles
(20 marks 35 minutes).
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Exam summary sample below