ENT306 Tma Solutions
1. A performance measurement system enables the________________ since, no matter how favorable are the results recorded by the organization is always room for improvement.
deficiencies
—>> development of efficient and effective development strategy
financial indicators
entertainment focused
2. The immediate role of a performance measurement is to check the _____________
literature aimed at measuring the performance.
determinants of performance
efficiency and effectiveness
—>> organization’s progress in achieving its targets.
3. ______________provides a way of analyzing teams and workgroups in a way that clarifies roles and responsibilities based on the inherent strengths and gifts of each individual
—>> Teambuilding
Strategic Planning
Organizational Success
Conflict Resolution
4. Organizations will not be successful or profitable if they do not pay _____________ to their working people
—>> sufficient attention
salaries
Know the Golden Rule
customer satisfaction
5. The art of motivating people in the workplace is increasingly becoming a _________
—>> lost art form
empowered workforce
accountability
effective people management
6. The rapidly changing nature of business given today’s economy and global competitiveness requires a fundamental rethinking in how organizations _________
saves people
—>> manage people
create and communicate
development strategy
7. The first condition necessary to improve and achieve excellence in business is________________a system for measuring performance of the organization
—>> Developing and implementing
create and communicate
performance measurement
development strategy
8. Organization can be defined as a group of people working together to_____________
organizational development
Continuous performance
—>> achieve a goal or a set of common objectives
organizational objectives
9. To sustain motivation, organizations need to constantly identify, assess, and___________
business processes
complacent
—>> attack the demotivators
conducive environment
10. Organizations can be defined as the ____________that people have devised for getting things done
financial indicators
innovative ideas
people who make things happen
—>> major social units
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