NATIONAL OPEN UNIVERSITY OF NIGERIA
14-16 AHMADU BELLO WAY, VICTORIA ISLAND LAGOS
SCHOOL OF MANAGEMENT SCIENCES
MARCH/APRIL 2015 EXAMINATION
Course Code: MBA814 Credit 3 units
Course Title: Introduction to Management
Time allowed: 21/2hrs
Instructions: 1. Attempt question Number one (1) and any other three (3).
- Question number 1 is compulsory and carries 25marks, while the other three questions carry 15marks each
- Present all points in a coherent and orderly manner
- (a) What is scientific management? How can any organization use it in today’s environment?
(b) Define the word management?
(c) Explain the core values of management.
- (a) List five types of environment and explain how they affect business operations and practices. 15 marks
- With the aid of a diagrams how management skills are reflected in the three main levels in an organization. 15 marks
- Describe departmentalization by product and customer and explains the advantages of one form only.
- Which is the better organization structure between the tall structure and the flat structure? Support your choice with logical points. 15 marks
6. Write short notes on: 15 marks
a) The qualities of a good leader
b) Techniques of Human relations
You can get the exam summary answers for this course from 08039407882
Check the sample below
