NATIONAL OPEN UNIVERSITY OF NIGERIA
91, CADASTRAL ZONE, NNAMDIAZIKIWE EXPRESS WAY, JABI-ABUJA
FACULTY OF MANAGEMENT SCIENCES
NOVEMBER 2018 EXAMINATION
COURSE CODE: MPA 843 CREDIT UNIT: 2
COURSE TITLE: E-GOVERNANCE IN THE PUBLIC SECTOR
INSTRUCTIONS: 1. Indicate your Matriculation Number clearly
- Attempt Question 1 and any other two (2) questions
- Question 1 is compulsory and carries 30 marks while the other 2 questions carry 20 marks each
- Present all your points in coherent and orderly manner
TIME ALLOWED: 2 Hours
1a Attempt two definitions of E-Governance
1b What are the objectives of E-governance? (State five (5) objectives)
1c Mention and discuss any two (2) types of service delivery in E-governance (30 marks)
2a State and discuss three Domains of E-governance (10 marks)
2b State five (5) benefits of E-service (10 marks) (2marks each)
3a Define Public Network Concept (5 marks)
3b State five (5) features of Public Network Project (15 marks)
4a What do you understand by Public Policy? (5 marks)
4b The policy making process consists of five (5) stages. Discuss. (15 marks)
5 The use of Models is an integral part of the evolution of E-service. State and explain the four stages in Layne & Lee Model (20 marks)
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Arpil 2014 Exam Past Questions
November 2018 Exam Past Questions
October 2019 Exam Past Questions
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