NATIONAL OPEN UNIVERSITY OF NIGERIA
University Village, Nnamdi Azikiwe Expressway, Pl0t 91, Cadastral Zone Jabi Abuja
FACULTY OF ARTS
July, 2017 Examination
END OF SEMESTER EXAMINATION 2017_1
COURSE CODE: CTH472 2 CREDIT UNITS
COURSE TITLE: CONFLICT MANAGEMENT
TIME ALLOWED: 2 HOURS
INSTRUCTION: ANSWER QUESTION ONE AND ANY OTHER TWO
1. Identify in the First Gospel Four major references that are related to conflicts, including the nature of the conflicts and the parties involved. (30 marks)
2 Discuss Four main causes of conflicts (20 marks)
3 Do you think that communication has any positive contribution to conflict management? (20 marks)
4 What are the rules for resolving conflict among Christians? (20 marks)
5. Discuss the relationship between conflict style and family dispute. (20 marks)
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Exam summary sample below