NATIONAL OPEN UNIVERSITY OF NIGERIA
PLOT 91, CADASTRAL ZONE, NNAMDI AZIKIWE EXPRESS WAY, JABI– ABUJA
FACULTY OF MANAGEMENT SCIENCES
DEPARTMENT OF ADMINISTRATION
NOVEMBER 2018 EXAMINATION
COURSE CODE: MPA871 CREDIT UNITS: 3
COURSE TITLE: PUBLIC PERSONNEL MANAGEMENT
INSTRUCTION: 1. Indicate your Matriculation Number clearly
2. Attempt question one (1) and any other three (3) questions – four questions in all
3. Question one (1) is compulsory and carries 25 marks, while the other questions carry 15 marks each.
4. Present all your points in coherent and orderly Manner
TIME ALLOWED: 2½Hrs
1. a. Define Personnel Management
b. Trace incisively the origin of Personnel Management
c. Discuss the various functions of Personnel Management [Compulsory, 25 marks]
2. a. Explain the term Internal Selection
b. What is promotion? Mention and explain the major criteria for promotion in Nigeria public service
c. clarify the four measures uses as bases for promotion [15 marks]
3. a. Compare and contrast the term “training” and “development” particularly in terms of definitions and characteristics
b. Discuss the different types of on-the-job training bringing out its merits and demerits. [15 marks]
4. a. What is employee performance appraisal?
b. State five reasons for employee performance appraisal
c. Highlight three problems associated with performance appraisal in Nigeria public sector [15 marks]
5. a. Discuss the term collective bargaining
b. Identify and discuss any three Union Bargaining Pressures in Nigeria [15 marks]
6. a. What is Industrial Conflict?
b. Identify and discuss the different types of Industrial Conflicts. What are the causes of Industrial Conflicts in Nigeria? [15 marks]
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Exam summary sample below
