NATIONAL OPEN UNIVERSITY OF NIGERIA

PLOT 91, CADASTRAL ZONE, NNAMDI AZIKIWE EXPRESS WAY, JABI– ABUJA

FACULTY OF MANAGEMENT SCIENCES

DEPARTMENT OF ADMINISTRATION

NOVEMBER 2018 EXAMINATION

COURSE CODE:     MPA871                                             CREDIT UNITS:     3
COURSE TITLE:      PUBLIC PERSONNEL MANAGEMENT
INSTRUCTION:      1. Indicate your Matriculation Number clearly
2. Attempt question one (1) and any other three (3) questions – four questions in all
3. Question one (1) is compulsory and carries 25 marks, while the other questions carry 15 marks each.
4. Present all your points in coherent and orderly Manner
TIME ALLOWED: 2½Hrs
1.    a. Define Personnel Management
b. Trace incisively the origin of Personnel Management
c. Discuss the various functions of Personnel Management        [Compulsory, 25 marks]
 
2.    a. Explain the term Internal Selection
b. What is promotion? Mention and explain the major criteria for promotion in Nigeria public service
c. clarify  the four measures uses as bases for promotion                                    [15 marks]
 
3.    a. Compare and contrast the term “training” and “development” particularly in terms of definitions and characteristics
b. Discuss the different types of on-the-job training bringing out its merits and demerits.                                                                                                                                                 [15 marks]
4.    a. What is employee performance appraisal?
b. State five reasons for employee performance appraisal
c. Highlight three problems associated with performance appraisal in Nigeria public sector                                                                                                                                             [15 marks]
5.    a. Discuss the term collective bargaining
b. Identify and discuss any three Union Bargaining Pressures in Nigeria                                                                                                                                                                        [15 marks]
6.    a. What is Industrial Conflict?
b. Identify and discuss the different types of Industrial Conflicts. What are the causes of Industrial Conflicts in Nigeria?                                                                             [15 marks]
You can get the soft copy for this course or the exam summary answers for this course from 08039407882

Exam summary sample below

NATIONAL OPEN UNIVERSITY OF NIGERIA

PLOT 91, CADASTRAL ZONE, NNAMDI AZIKIWE EXPRESS WAY, JABI– ABUJA

FACULTY OF MANAGEMENT SCIENCES

DEPARTMENT OF ADMINISTRATION

2018_1 EXAMINATION

COURSE CODE:     MPA 871
COURSE TITLE:     PUBLIC PERSONNEL MANAGEMENT
CREDIT UNITS:     3
INSTRUCTION:      1. Indicate your Matriculation Number clearly
2. Attempt question one (1) and any other three (3) questions – four questions in all
3. Question one (1) is compulsory and carries 25 marks, while the other questions carry 15 marks each.
4. Present all your points in coherent and orderly Manner
TIME ALLOWED: 3 Hrs.
1.    a. Define personnel management
b. Briefly discuss the origin of personnel management
c. Illuminate on six operative functions of personnel management
[25 marks]
2.    a. Explain the term internal selection
b. Define promotion and list four measures used as bases for promotion
c. Clarify the four measures used as bases for promotion
[15 marks]
3.    a. Define training
b. List and explain five types of in-training.
[15 marks]
4.    a. What is employee performance appraisal?
b. State five reasons for employee performance appraisal
c. Highlight three problems associated with performance appraisal                                                                                                                                                                                            [15 marks]
5.    a. Discuss the term collective bargaining
b. Explain three Union Bargaining Pressures
[15 marks]
6.    a. Elucidate on concept of conflict
b. Identify five types of conflicts and explain them
[15 marks]
You can get the soft copy for this course or the exam summary answers for this course from 08039407882

Exam summary sample below

NATIONAL OPEN UNIVERSITY OF NIGERIA

PLOT 91, CADASTRAL ZONE, NNAMDI AZIKWE EXPRESS WAY, JABI – ABUJA

FACULTY OF MANAGEMENT SCIENCES

DEPARTMENT OF ADMINISTRATION

EXAMINATION 2018

COURSE CODE:    MPA 871                                                                   CREDIT UNIT: 2
COURSE TITLE:     Public Personnel Administration
TIME ALLOWED: 2 Hours
INSTRUCTIONS:    1. Attempt question Number one (1) and any other two (2).
2. Question number 1 is compulsory and carries 30 marks, while the other questions carry 20 marks each
3. Present all your points in coherent and orderly manner
 
1a.   List out the essentials criteria for effective examinations and give brief description of
each.                                                                                                                     = 9MARKS
 
1b. State clearly, an acceptable definition of career. List the three methods of career
classification and fully explain two of them.                                                  = 10MARKS
 
1c. What should the attitude of the civil servants be to such things as gift-giving and gift-taking;
kindness, and courtesy?                                                                      = 11MARKS
 
2a. Define performance appraisal. Give ten (10) reasons for performance appraisal
= 8MARKS
 
2b. Who may not belong to a trade union and why not?                                           = 12MARKS
 
 
3. What is in-service training? List any five (5) methods of carrying it out and explain them
fully.                                                                                                                   = 20MARKS
 
4a. In McClelland’s need for achievement theory, he claimed that the need for achievement is a powerful motivator (n-arch). List out five (5) characteristics of high n-Ach people and explain fully, any two.                                                                                               = 15MARKS
 
4b. According to McClelland how do you increase n-Ach in people                        = 5MARKS
 
5. Explain the following concepts:                                                                             =20MARKS
(a) Economic strike(b) Wildcat strike(c ) Boycott (d) Sit- down strike(e) Picketing(f) Boycotts
You can get the soft copy for this course or the exam summary answers for this course from 08039407882

Exam summary sample below

NATIONAL OPEN UNIVERSITY OF NIGERIA

14/16 AHMADU BELLO WAY, VICTORIA ISLAND, LAGOS

SCHOOL OF MANAGEMENT SCIENCES

MARCH/APRIL 2014 EXAMINATION

 
COURSE CODE:     MPA 871                                          CREDIT UNIT: 3
COURSE TITLE:     PUBLIC PERSONNEL MANAGEMENT.
TIME ALLOWED:  21/2 HRS
 
INSTRUCTIONS:
QUESTION ONE IS COMPULSORY. M.Sc STUDENTS ARE REQUIRED TO ANSWER ANY ADDITIONAL TWO QUESTIONS OF THEIR CHOICE. MPA STUDENTS ARE REQUIRED TO ANSWER ANY ADDITIONAL THREE QUESTIONS OF THEIR CHOICE.
 
 
Question 1:
Define the   term “Retirement’ .Distinguish between retirements from other movement out   of the service.
Explain the causes that lead to early retirement.
Identify    types of retirements and programmes that the Nigerian government have instituted to benefit those in retirement.                                                                         25marks
 
Question 2:
Tenure and turnover are identical concept, clarify   this statement. Identify various forms of tenure. Why do organizations experience high level labor turnover.
Recognize and explain the methods of controlling turnover.                               15 marks
 
Question 3:
What is the significance of management development  in any organization. List  the various methods  used by organizations in their effort to develop its workforce.       15 marks
 
Question 4:
Define the term ‘Personnel Management’. List with brief notes its major functions in any organization.                                                                                                                   15 marks
 
Question 5:
What do you understand by the term ‘Human Resource Planning’.  List all the processes  involved in human resource planning  in a public organization.                                   15 marks
 
Question 6
What is a manpower board?  State and explain the function of the National Manpower board of Nigeria.                                                                                                    15 marks.
You can get the soft copy for this course or the exam summary answers for this course from 08039407882

Exam summary sample below